Last Updated: October 21, 2026
Welcome to KDIEH™
These Terms of Service govern your access to and use of https://kdieh.com, including our online store, products, checkout facilities, customer communications, and related services.
The website is operated under the KDIEH™ brand by Zhengzhou Yingshuo Network Technology Co., Ltd.
By accessing our website or completing a purchase, you agree to these Terms and any applicable policies published on the site.
If you disagree with these Terms, please discontinue use of the relevant services.
1. Business Identity
Brand: KDIEH™
Legal Operator: Zhengzhou Yingshuo Network Technology Co., Ltd.
Owner: Hu Hongying
Website: https://kdieh.com
Registered Business Address:
Room 4007, 4th Floor, Building 12, East Longjin Road, North Longhong Zhonghuan North Road, Zhengdong Area, Zhengzhou Pilot Free Trade Zone, Henan Province, China
Support Email: service@kdieh.com
Telephone: +86 13076585641
The company is responsible for operating the website and handling customer inquiries associated with purchases made through the store.
2. Eligibility and Customer Information
To make a purchase, you must have the legal capacity to enter into a transaction under applicable law.
Customers agree to provide information that is accurate and sufficiently complete for payment verification, order fulfillment, and delivery.
You must be authorized to use the payment method selected during checkout.
If you maintain an account, you are responsible for protecting your login credentials and notifying us about suspected unauthorized access.
3. Product Descriptions
KDIEH™ specializes in bowls with different designs, materials, colors, shapes, and finishes.
We aim to present accurate descriptions, photographs, specifications, and pricing.
However, minor variations in color appearance may result from lighting, photography, or screen settings.
Please review each product page for information about dimensions, materials, intended use, and care.
A bowl should not be assumed suitable for direct food contact, microwaves, dishwashers, ovens, or high temperatures unless supported by its product information.
Nothing in this section limits rights relating to goods that are defective, incorrectly described, or materially non-conforming.
4. Availability and Product Updates
Products are offered subject to inventory availability.
We may update designs, available variations, product information, and prices where reasonably necessary.
Adding an item to a shopping cart does not guarantee that inventory has been reserved.
If an ordered product becomes unavailable, we will contact the customer regarding an appropriate solution, including a refund where required.
5. Orders and Acceptance
Submitting an order represents an offer to purchase the selected products.
An automated order confirmation acknowledges receipt of the order information but may remain subject to reasonable payment, security, and inventory verification.
We may decline or cancel an order for legitimate reasons, including payment failure, suspected unauthorized activity, product unavailability, or an obvious technical pricing error, where permitted by law.
Any successfully collected payment for an order canceled by us will be refunded.
6. Prices and Payments
Product prices are displayed in USD.
Applicable discounts, shipping charges, and taxes collected during checkout are included in the final purchase summary.
Standard shipping is $6.99 per order for supported destinations unless an applicable promotion provides a different rate.
Payments are processed through available third-party payment services.
Currency conversion fees or international transaction charges imposed by a bank or payment provider may apply.
7. Order Changes and Cancellation
Requests to amend or cancel an order should be submitted promptly to service@kdieh.com, preferably within 12 hours after purchase.
We will make reasonable efforts to assist, subject to fulfillment progress.
A change or cancellation may not be possible after preparation or dispatch has begun.
Applicable statutory cancellation rights remain unaffected.
8. Shipping and Delivery
Orders are generally processed within 2–5 business days, excluding any additional carrier transit time.
Estimated transit times and delivery conditions are described in our Shipping Policy.
Fulfillment facilities may differ from our registered business location.
Delivery dates are estimates, and customer rights relating to delayed, lost, or undelivered orders will be handled in accordance with applicable law.
9. Returns and Refunds
Eligible products may generally be returned within 30 calendar days after delivery, subject to our Return and Refund Policy.
Customers should contact us for return instructions before dispatching items.
For preference-based returns, customers generally cover return shipping costs.
For defective, damaged, incorrect, or materially non-conforming goods attributable to us, appropriate remedies will be provided in accordance with applicable law.
Approved refunds are generally initiated within 5–10 business days following inspection and approval.
10. Ownership of Website Content
Website text, imagery, design elements, brand identifiers, and other protected materials may be owned by or licensed to Zhengzhou Yingshuo Network Technology Co., Ltd. or other authorized rights holders.
These materials may be protected by copyright, trademark, and related intellectual property laws.
Unauthorized commercial reproduction, redistribution, or impersonation using protected content is prohibited.
11. Acceptable Website Use
You agree not to engage in activities that may compromise our website or other customers.
Prohibited activities include fraud, unauthorized access, distribution of malicious software, unlawful collection of information, or infringement of intellectual property rights.
We may restrict access or take proportionate action where necessary to protect the website and its users.
12. External Services
Certain website functions may be provided through independent third parties, including payment processors, hosting services, and logistics providers.
Third parties may maintain separate terms and privacy policies.
We are not responsible for independently operated third-party websites, subject to responsibilities that cannot legally be excluded.
13. Website Availability
We work to maintain a reliable online shopping environment.
Temporary interruptions may occur because of maintenance, network problems, security measures, or third-party system failures.
We do not guarantee uninterrupted access to every website feature.
14. Liability and Consumer Protections
To the extent permitted by applicable law, we may limit responsibility for certain indirect or unforeseeable losses arising from website use.
Nothing in these Terms excludes or restricts liabilities, statutory warranties, refund rights, or consumer protections that cannot legally be excluded.
15. Governing Law and Disputes
These Terms are governed by the laws applicable to Zhengzhou Yingshuo Network Technology Co., Ltd. in the People's Republic of China, subject to mandatory consumer protections applicable in the customer's jurisdiction.
Where legally permitted, disputes may be referred to a competent court in Zhengzhou, Henan Province, China.
This provision does not remove consumer jurisdictional rights that cannot legally be waived.
Customers are encouraged to contact our support team to seek an appropriate resolution before commencing formal proceedings.
16. Policy Revisions
We may amend these Terms to reflect changes in our products, services, operational procedures, or legal obligations.
Revised Terms will be published on this website with an updated effective date.
Changes will not improperly remove mandatory rights associated with transactions completed before the revision.
17. Contact
Questions concerning these Terms may be directed to:
KDIEH™ — Zhengzhou Yingshuo Network Technology Co., Ltd.
Email: service@kdieh.com
Phone: +86 13076585641
Hours: 8:00 AM – 10:00 PM Daily (UTC+8)
Business Address:
Room 4007, 4th Floor, Building 12, East Longjin Road, North Longhong Zhonghuan North Road, Zhengdong Area, Zhengzhou Pilot Free Trade Zone, Henan Province, China