Privacy Policy

Last Updated: October 21, 2026

Your Privacy Matters

This Privacy Policy describes how KDIEH™, owned and operated by Zhengzhou Yingshuo Network Technology Co., Ltd., collects, uses, discloses, and protects personal information when you visit https://kdieh.com, purchase products, or communicate with us.

We are committed to handling personal information responsibly and providing customers with information about relevant privacy choices and rights.

1. Personal Information We Collect

The categories of information collected depend on how you interact with our store.

Information provided directly

When you place an order, create an account, or request support, we may collect your name, email address, phone number, shipping and billing addresses, order details, and customer service communications.

Transaction information

We may receive purchase amounts, payment status, transaction references, and limited payment-related information necessary for order administration.

Full payment card credentials are processed through applicable payment service providers rather than collected through ordinary customer service correspondence.

Technical and browsing information

Our website and service providers may collect device identifiers, IP addresses, browser details, approximate location derived from technical information, page interactions, referral sources, and cookie-related information.

2. How Information Is Used

We may process personal information to:

  • Accept, confirm, and fulfill orders

  • Coordinate payment verification and fraud prevention

  • Arrange delivery and provide shipment updates

  • Respond to product questions and customer requests

  • Manage returns, refunds, and disputes

  • Maintain website functionality and security

  • Understand store performance and improve navigation

  • Send promotional communications where permitted

  • Comply with applicable legal and regulatory obligations

Where required by applicable privacy law, we rely on an appropriate legal basis, such as fulfilling a contract, complying with a legal obligation, legitimate business interests, or your consent.

3. Cookies and Similar Technologies

KDIEH™ may use cookies, pixels, and similar technologies to support the online shopping experience.

Essential technologies help enable functions such as shopping carts, checkout sessions, and account access.

Performance and analytics technologies help us understand website activity and identify technical issues.

Advertising technologies, if enabled, may help measure promotional campaigns and deliver relevant advertising.

Some cookies are provided by third parties and are subject to their privacy practices.

You may manage cookies through your browser or any available on-site privacy controls. Where applicable law requires consent, non-essential tracking should be used only in accordance with those requirements.

Disabling certain technologies may affect website functionality.

4. When Information May Be Shared

We may disclose information to service providers involved in operating our business, including:

  • Ecommerce platform and website hosting providers

  • Payment processing and fraud-prevention services

  • Warehousing, fulfillment, and delivery partners

  • Customer support and communications providers

  • Analytics and advertising partners, where used and permitted

  • Professional advisers or regulatory authorities where necessary

Information is shared according to the relevant service requirements and applicable law.

We do not disclose customers' full payment card credentials through ordinary customer support operations.

We do not sell customer information for money as a separate data-broker service. Certain advertising disclosures, where used, may nevertheless be classified as a sale, sharing, or targeted advertising under some privacy laws.

Where applicable, customers may exercise rights to opt out of such processing.

5. Protecting Personal Information

We use reasonable administrative, organizational, and technical measures intended to reduce unauthorized access, disclosure, alteration, and misuse.

Access to personal information is limited according to operational responsibilities where appropriate.

Although we work to maintain a secure environment, no internet transmission or electronic storage system can be guaranteed to be entirely risk-free.

Customers are encouraged to protect their account credentials and contact us if they notice suspicious activity.

6. Information Retention

Personal information is retained for as long as reasonably necessary to fulfill the purposes described in this policy.

Retention may be necessary to complete orders, respond to support requests, maintain business records, prevent fraud, resolve disputes, or comply with applicable tax and legal obligations.

When information is no longer needed, we take appropriate steps to delete, anonymize, or otherwise manage it according to applicable requirements.

7. International Data Processing

KDIEH™ serves customers in different regions.

Personal information may be processed or accessed in countries other than your country of residence, including locations where our company or service providers operate.

Where applicable law requires additional safeguards for international transfers, we seek to use appropriate transfer arrangements.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information

  • Correct inaccurate information

  • Request deletion of eligible information

  • Object to or restrict certain processing

  • Request data portability where applicable

  • Withdraw consent where processing depends on consent

  • Opt out of certain advertising-related processing

  • Submit a complaint to an appropriate privacy authority

Some requests may be subject to identity verification or legal exceptions.

To exercise an applicable privacy right, contact service@kdieh.com.

We will review requests according to the requirements and timelines established by applicable law.

9. Email and Promotional Communications

We may use your email address to send necessary transactional communications, including order confirmations, shipping updates, and customer service notices.

Marketing messages are sent where permitted and subject to applicable consent requirements.

You can unsubscribe from eligible promotional emails using the unsubscribe instructions included in those messages or by contacting our support team.

Opting out of marketing does not prevent necessary communications relating to existing orders.

10. Children's Privacy

Our online store is intended for customers legally permitted to make purchases.

We do not knowingly collect personal information directly from children under 13 or another applicable minimum age requiring parental authorization.

If you believe a child has provided information improperly, please contact us so the matter can be reviewed.

11. External Websites

Our website may contain links to independently operated platforms or third-party services.

We do not control their privacy practices. We encourage customers to review the relevant third party's privacy notices before providing information.

12. Changes to This Policy

We may revise this Privacy Policy when our services, technology, operations, or legal obligations change.

The updated version will be published on this page with a revised Last Updated date.

Material changes will be communicated where required by applicable law.

13. Contact Information

For privacy questions, requests, or concerns, contact:

KDIEH™
Owned and operated by: Zhengzhou Yingshuo Network Technology Co., Ltd.
Owner: Hu Hongying

Business Address:
Room 4007, 4th Floor, Building 12, East Longjin Road, North Longhong Zhonghuan North Road, Zhengdong Area, Zhengzhou Pilot Free Trade Zone, Henan Province, China

Email: service@kdieh.com
Phone: +86 13076585641
Website: https://kdieh.com

We take privacy inquiries seriously and will review them in accordance with applicable requirements.