We're Here to Help

Thank you for visiting KDIEH™.

Whether you have a question about a bowl in our collection, need assistance with your order, or would like to discuss a delivery or return, our customer support team is available to help.

We believe clear communication is an important part of a positive shopping experience.

Get in Touch

Customer Support Email
service@kdieh.com

Customer Service Phone
+86 13076585641

Official Website
https://kdieh.com

Customer Support Hours
8:00 AM – 10:00 PM Daily
China Standard Time (UTC+8)

We aim to respond to customer inquiries within 1–2 business days. More complex requests may require additional time.

Business Information

Brand / Trademark: KDIEH™
Legal Company Name: Zhengzhou Yingshuo Network Technology Co., Ltd.
Owner: Hu Hongying

Registered Business Address:
Room 4007, 4th Floor, Building 12, East Longjin Road, North Longhong Zhonghuan North Road, Zhengdong Area, Zhengzhou Pilot Free Trade Zone, Henan Province, China

KDIEH™ is owned and operated by Zhengzhou Yingshuo Network Technology Co., Ltd., which manages the website and provides customer support for purchases made through kdieh.com.

How We Can Assist You

Product Questions

Contact us for clarification about available colors, shapes, dimensions, materials, quantities, or other listed product characteristics.

Order Assistance

If you need to correct your delivery information, ask about order status, or request a cancellation, please contact us promptly.

Shipping and Tracking

Our team can help you review available tracking details and investigate delivery concerns.

Returns and Refunds

If you receive a damaged, defective, incorrect, or incomplete order, or would like to request an eligible return, we can explain the applicable procedure.

Help Us Assist You Faster

When contacting us about an existing purchase, please provide your order number and the email address used during checkout.

For product or delivery concerns, a short explanation and relevant photographs may help us understand the issue.

For your security, never email us complete payment card numbers, CVV codes, or account passwords.

Important Return Information

Our registered business address is not automatically the authorized return warehouse.

Please contact service@kdieh.com before returning any item. Once your request has been reviewed, our team will provide the appropriate return address and shipping instructions.

We appreciate your interest in KDIEH™ and look forward to assisting you.